PRODUCT

How long will my Gainzlocker meal(s) last for?

Our meals are made fresh twice weekly (monday/thursday) and are good for 5 days. Every meal comes with a Best Before date right on the container. You can also purchase our meals pre-frozen. Frozen meals will last for up to 3 months in the freezer but once thawed we recommend eating your meals within 4-5 days.

How do the meals stay fresh?

Our meals come packaged in single serving reusable airtight containers. When meals leave the kitchen they are transported in coolers and delivered within Saskatoon or shipped to your door in thermal insulated shipping boxes that keep the meals safe for up to 72 hours while in transit.

Can I freeze my Gainzlocker meals?

Of course! but once frozen we recommend keeping them frozen until you are ready to eat. Our meals keep great for up to 3 months in the freezer. 

Does Gainzlocker have any vegetarian meals?

We have meals for all dietary needs however our vegetarian market is much smaller than our regular meals. Once in awhile we put them on the menu for some variety but they are not a big part of our offering. If vegetarian is your jam, keep your eyes peeled for meals marked as "VEG".

Does Gainzlocker cater for specific dietary requirements?

Absolutely. We do our best to offer a diverse menu for all dietary requirements at all times. However, if your dietary needs aren't addressed on our menu, please get in touch! We'd be happy to entertain special requests.

Where are my Gainzlocker meals prepared?

All Gainzlocker meals distributed within Saskatchewan are prepared in a commercial, federally inspected kitchen space in the north end of Saskatoon. Our chefs are Red Seal Certified and our kitchen is regularly inspected and commercially insured. 

ORDERING

How do I order?

We're glad you asked! It's super easy. If you would like to pick your meals individually just Visit our Store and filter to Current Menu. If you are opting for a subscription or a lifestyle box you can simply add the product to your cart and follow the steps to checkout.

At checkout you'll be required to input your city and preferred delivery method/address. 

Is there a minimum order requirement? 

That depends, If you're located in Saskatoon you’re free to order as many or as few meals as you like. If you are located outside of Saskatoon that means we will be shipping to you via Canada Post Next day Delivery and we will need to pack your order in a Thermal Insulated Box. Each box safely fits 8-10 meals therefore our minimum order must be at least 8 meals. If you want more than 10 meals you will need to order at least 16 to fulfill the per box minimum.

When do I have to order by? And when will my meals be available?

Great question! We need your orders 48 hours in advance of your preferred pickup time.

We fill orders every Monday.

That means if you want your meals to ship on Monday, we’ll need to have your order by Saturday at 9pm

If you want your order shipped Thursday, we’ll need your order by Tuesday by 9PM

Depending on your City, Meals will be delivered at different times depending on Canada Post. if you are in Saskatoon they will usually be delivered after 3pm. If you have a specific time please indicate in checkout notes and we will do our best to accommodate.

What happens if I place my order after the cut-off time?

If you miss the cut-off time on your order, it will automatically be pushed to the next available delivery day. 

It's important that you let us know any special requests in your delivery notes. For example, what to do if you’re not home.

Note: We do not typically deliver outside of our standard delivery days of Monday, Thursday.

PAYMENTS

How do I pay?

Simple. Once you've loaded up your cart, simply head to checkout. We currently accept Visa, Visa Debit, MasterCard, American Express, Apple Pay and PayPal. Gainzlocker does not offer Refunds.

What happens if my payment is declined?

No sweat, it happens to the best of us! Unfortunately we are unable to process your order for delivery if your account has insufficient funds. 

We will contact you if there appears to be a payment issue, however, Gainzlocker accepts no responsibility for any fees or charges for overdrawn accounts, so please check with your financial institution. 

delivery

Where does Gainzlocker deliver?

Locally in Saskatoon as well as Regina and Moose Jaw.

If you have a special delivery request please feel free to Contact Us and tell us!

Does Gainzlocker offer home delivery?

YES WE DO!

Select your Delivery method at checkout and you will be prompted to give your address!